FAQs

Common questions

Are helpers verified?

The platform is designed to support ID verification, criminal record checks, references, and admin review.

How does booking work?

Employers select a service, choose a helper, submit date/time/location details, and wait for helper acceptance.

How do payments work?

The MVP can use invoices, EFT payment, proof-of-payment upload, and admin verification.

Can helpers rate employers?

Yes. Two-way ratings are important for helper safety and marketplace fairness.

Can businesses use MongiKazi?

Yes. The website now prepares for business enquiries, recurring work, office cleaning, and future business portal workflows.

Are the portal links active?

Employer and worker portal entry points are prepared. Operations and business-specific portals can be added as those modules mature.

Start with MongiKazi

Find trusted help, build your work profile, or prepare a business cleaning request.

Choose the journey that matches what you need. The platform routes employers and workers into dedicated onboarding and portal experiences.